RETURN AND REFUND POLICY

Initiating an Exchange:

To kickstart the exchange process, drop us an email at support@youngbyrd.com within 7 days of receiving your order. Remember to include your order ID, the original size purchased, and the size you'd like to exchange it for. Our dedicated customer service team will swing into action and respond within 24 hours to guide you through the process.

Quality Check:

Before approving an exchange, our team conducts a meticulous quality check to ensure that the product meets our standards. We reserve the right to decline exchanges if the item shows signs of wear and tear or damage.

Shipping Your Exchange:

Once the exchange is confirmed, it's time to pack up the item and send it back to Young Byrd. Don't worry; we'll provide you with all the necessary details to make the return process a breeze. 

Processing Time:

Once we receive the returned item, our team will hustle to process the exchange within 3-5 business days. We value your time and aim to get things sorted out swiftly.

Defective Products:

If you happen to receive a defective product, shoot us an email at support@youngbyrd.com along with your order details and some snapshots. We'll jump right in and address the issue within 24 hours, ensuring your satisfaction.

Exchange Limitations:

Keep in mind that exchanges are limited to one size change per product. Additionally, availability of exchanged sizes is subject to stock availability. If your preferred size is out of stock, fret not; we'll issue you a store credit so you can snag something else that catches your eye.